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As a result of your experience with your insurance company claim team, how likely are you to reinsure with your current provider?

Please score (1 = low, 5 = High)

Satisfaction Questionnaire

Did we fulfil your expectations?

In your opinion were the repairs completed within a satisfactory time frame?

For the following questions please score from 1 to 4 (1 = poor, 4 = Excellent)

Following our first contact with you, how would you rate your initial impression of us?

How informative was the information provided on ‘what to expect’ of your repair journey?

Please rate the level of communication received during the repair?

How do you rate our overall service?

Based on your recent experience how likely are you to recommend us to your friends and family?

(Our aim is to achieve 9 or 10) Please score (1 = low, 10 = High)